the Wedding Planner

Irish Wedding News

27/08/2014

Parents Reveal Top Hotel Annoyances

A new study has revealed parents' most common annoyances when staying in a hotel – and topping the list, is other parents not controlling their own children.

Other bug bears include, rude hotel staff, a lack of child-friendly menus and poor quality beds.

The survey, commissioned by QHotels and YouGov, asked more than 800 parents – with children aged 12 and under – for their main complaints when travelling with their families. Issues also making their way onto the list include inconsiderate guests, a lack of entertainment for the children and sharing a room.

A common issue with the rooms is that they are often only equipped with showers, not baths, and therefore make them unsuitable for small children.

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Fairy Tales The Wedding & Events Specialists

Room arrangements aside, facilities at the hotel are equally important for many parents. 41% listed family-friendly television channels as a requirement when staying in a hotel with their little ones, while the same percentage said a games room or children's club is important, and 39% said activity packs. Meal times is also vital for families, with 60% of parents saying that hotels should provide menus for kids. Elsewhere, some 55% also wanted special offers to allow their children to go free.

Claire Rowland, Director of Marketing at QHotels, commented: "The results of this survey show how important family-friendly staff and facilities are."

Parents' top ten annoyances are:

1. Other parents not controlling their kids (12%)

2 Intolerance of other guests (7%)

3. Intolerant staff (7%)

4. Inconsiderate guests or drunkenness (6%)

5. Lack of entertainment for children (5%)

6. No child-friendly menu (5%)

7. Lack of facilities for children (5%)

8. Not being able to relax due to noisy kids (4%)

9. Sharing a room (3%)

10. Poor quality beds (3%)

(JP/CD)

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"A new study has revealed parents' most common annoyances when staying in a hotel – and topping the list, is other parents not controlling their own children."